Privacy Policy

Effective Date: [1/1/2025]

  1. Introduction

Welcome to [Orfila Jewelry] (hereinafter referred to as “this Website”). We highly value your privacy and are committed to protecting your personal information. This Privacy Policy aims to explain how we collect, use, store, and protect your personal information, as well as the rights you have regarding your personal information.

  1. Information Collection

We may collect the following types of personal information:

Registration Information: When you register an account on this Website, we may collect your name, email address, phone number, mailing address, and other details.

Transaction Information: When you make a purchase on this Website, we may collect your payment information (such as credit card number, bank account details, etc.), order details, and delivery address.

Browsing Information: We may automatically collect your IP address, browser type, operating system, access time, page views, and other information when you visit this Website.

Communication Information: When you contact us via email, phone, or other means, we may retain your communication records and content.

  1. Use of Information

We may use your personal information for the following purposes:

Account Management: To create and manage your account, process your orders, and handle transactions.

Customer Service: To respond to your inquiries, requests, and complaints, and provide after-sales services.

Marketing and Promotions: To send you promotional information, discount coupons, new product updates, etc. (you may opt out at any time).

Website Improvement: To analyse user behaviour and improve website functionality and services.

Legal Compliance: To comply with laws and regulations, handle legal disputes, and enforce our policies.

  1. Information Sharing

We will not sell, rent, or exchange your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers (such as payment processors, logistics companies, etc.) to enable them to provide services to us.

Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets involving this Website, your information may be transferred to the new owner.

  1. Information Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, internet transmission and electronic storage are not completely secure, and we cannot guarantee absolute security of information.

  1. Your Rights

You have the following rights regarding your personal information:

Right of Access: You may request access to the personal information we hold about you.

Right to Rectification: You may request correction of inaccurate or incomplete personal information.

Right to Erasure: You may request deletion of your personal information (to the extent permitted by law).

Right to Restrict Processing: You may request restriction of our processing of your personal information.

Right to Data Portability: You may request the transfer of your personal information to another data controller.

Right to Object: You may object to our processing of your personal information (e.g., for direct marketing purposes).

  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect your browsing information to enhance your user experience. You can refuse or manage the use of cookies through your browser settings.

  1. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the privacy policies of these websites, and we recommend that you read their privacy policies when visiting them.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this Website and will take effect on the effective date. We recommend that you review this Privacy Policy periodically to stay informed.